We collect the information you give us through our enquiry form, the speaker pack download and direct email, plus standard website analytics. We use it to respond to booking enquiries, send relevant updates (only if you opt in) and improve the site.

We share your information with any bureau or booking partner involved in arranging your booking, and with trusted service providers who run our website, email and analytics. We do not sell your data.

You can ask to see what we hold, correct it or have it deleted at any time by emailing events@norliza.com.

If anything on this website, in a keynote or in any related content has affected you, or if someone you know needs support, please visit thesupportpages.com.au. In an emergency, call 000.

This Privacy Policy applies to norliza.com, owned and operated by Seek Help Pages Pty Ltd (ABN 63 665 871 554) trading as Norliza, based in Melbourne, Australia. References to “we”, “us” and “our” refer to Seek Help Pages Pty Ltd trading as Norliza.

For any privacy question, contact us at events@norliza.com.

Norliza works with speaker bureaus and event teams. Enquiries made through this website are received by Norliza’s office, which responds within 48 business hours. All bookings are managed by speaker bureaus. Where a bureau partner is involved in a booking, we share the relevant details with them.

You are welcome to enquire directly through this website. We will respond ourselves, and if a bureau partner is involved in the booking we will tell you, so you always know who you are dealing with.

When you complete the enquiry form, download the speaker pack, subscribe to updates or email us directly, we collect what you share. This typically includes:

• Your name, email address and organisation
• Event details such as date, location, audience, topic and budget range
• Any other context you choose to share

Like most professional websites, we collect basic technical information when you visit:

• IP address and approximate location (country and city)
• Browser type, device and operating system
• Pages viewed, time on site and referring website
• Whether you downloaded the speaker pack, and from which page

We use Google Analytics for this. You can opt out using the Google Analytics Opt-out Browser Add-on.

We use essential cookies to make the site work, plus analytics cookies to understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as expected.

We use the information you give us to:

• Respond to booking enquiries and involve a bureau partner where needed
• Coordinate event details, travel and logistics for confirmed bookings
• Send you the speaker pack, the free playbook or other materials you have requested
• Send occasional emails to people who have subscribed (you can unsubscribe at any time)
• Improve the website and understand which content is useful
• Meet our legal, tax and contractual obligations

We do not use your information for automated decision-making or profiling.

We share your information only with parties who need it to deliver what you have asked for, or as required by law.

If your enquiry is best handled by a bureau partner, we will share the relevant details (your contact information, event brief and any context you have provided) so they can take it forward.

We work with trusted third parties who help us run the business, including:

• Website hosting and security
• Email and customer management platforms
• Google Analytics
• Payment processors (for confirmed contracts)
• Travel coordination services (for confirmed engagements)

These providers are required to handle your data securely and to use it only for the services they provide to us.

When a booking is confirmed, we may share necessary information with your event organisers, venue and technical teams to deliver the engagement.

We will disclose information if required by law or court order, or to protect our rights or the safety of others.

We do not sell your personal information.

Wherever you are in the world, you can ask us to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your information (subject to legal record-keeping obligations)
• Stop sending you marketing emails
• Provide your information in a portable format

Email events@norliza.com with “Privacy” in the subject line and we will respond within 30 days.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you believe we have mishandled your information, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

You have additional rights under the GDPR, including the right to restrict processing, to object to processing and to lodge a complaint with your local data protection authority. Our legal basis for processing is consent (for marketing), contract (for bookings), legitimate interest (for analytics and improving the site) and legal obligation (for tax and compliance records).

California residents have the right to know what we collect, to request deletion and to opt out of any sale of personal information. As stated above, we do not sell personal information. You will not be discriminated against for exercising your rights. You can complain to the California Attorney General if you believe we have breached your rights.

When we no longer need your information, we delete or anonymise it.

Norliza is based in Australia. If you contact us from elsewhere, your information will be transferred to and stored in Australia, or in other countries where our service providers operate (primarily the United States and the European Union). We use service providers who maintain appropriate data protection standards.

We use SSL encryption for data in transit, restrict access to personal information on a need-to-know basis, store data on secure servers with appropriate firewalls and review our security practices regularly.

No online system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Norliza’s keynote presentations are designed for adult corporate audiences. Some presentations include discussion of personal resilience, adversity and transformation. Content is always tailored to the audience and event in consultation with the client or bureau, ranging from business-focused insights to deeper personal narratives.

If you or someone you know needs support after engaging with sensitive content, please visit thesupportpages.com.au. In an emergency, call 000.

Media enquiries are welcome at events@norliza.com with “Media” in the subject line. We provide approved biographies, images and verification of speaking credentials. We ask that journalists covering sensitive personal content include support resources alongside the story.

The Liza Pavlakos Foundation is a registered charity founded by Norliza Pavlakos. Donations made through the Foundation’s donation page are processed by Zeffy, and Zeffy’s own privacy policy applies to the information you give when donating. Any personal information you share with the Foundation through this website is governed by this Privacy Policy.

For Foundation enquiries, email events@norliza.com with “Foundation” in the subject line.

This website and our services are intended for adults. We do not knowingly collect information from anyone under 18. If you are a parent or guardian and believe your child has given us information, please contact us and we will delete it.

This website may link to other websites, social platforms or video services. We are not responsible for their privacy practices. When you follow an external link, that site’s policy applies.

We may update this policy from time to time to reflect changes in our practices or the law. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you directly.

Seek Help Pages Pty Ltd trading as Norliza

ABN 63 665 871 554

events@norliza.com

For privacy questions, use “Privacy” in the subject line. We respond within 30 days.